Answer every review like a pro.

Paste a customer review, pick a tone, and get a polished professional reply in seconds. Future customers read your replies — make each one count.

Free, no signup. Read the draft, make it yours, then post it.

Before you post: read it once, swap in one real detail (a name, a date, what they bought), and keep the tone yours. A reply that sounds like a person beats a perfect one every time.

Why replies matter more than the review

Future customers are the audience

Most people reading your replies never met the reviewer. A thoughtful response tells them there is a real, accountable person behind the business.

Never argue in public

On a bad review, acknowledge the issue once, keep it short, and move the conversation offline — phone or email. Defensiveness is what people remember.

Answer the good ones too

A quick thank-you on a 5-star review doubles its value: the reviewer feels seen, and the next reader sees a business that pays attention.

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Our $99/mo Review Responses add-on handles it all — every Google review answered in your voice, human-approved before it posts. Cancel anytime.

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Reply questions, answered

How does the review reply generator work?

Paste the customer's review, pick the star rating and the tone you want, and the generator drafts a polished, professional reply you can copy and post. It is free with no signup.

Should I reply to every review?

Yes — including the positive ones. Thoughtful replies show future customers there is a real person behind the business, and Google treats review responses as part of an active, trustworthy profile.

How should I handle a negative review?

Stay calm and human: thank them for the feedback, acknowledge the specific issue without arguing, and invite them to continue the conversation offline (phone or email). Never get defensive in public — future customers are reading your reply more than the review.